Which devices does this guarantee package cover?
Insolvency-proof guarantee for small IT devices under § 7 ElektroG: from €45 net.
You receive the guarantee certificate within 24 hours.
The category covers devices up to 50 cm for collecting, transmitting, storing or displaying information.
Typical examples are smartphones, routers, keyboards, external hard drives, calculators and telephones.
When do you need this package – and when not?
- Yes – your device measures under 50 cm and processes information.
- No – it has a screen as its main function: screen devices, from €150.
- No – it measures over 50 cm, such as a large printer: large appliances, from €45.
- No – your devices go exclusively to commercial users (b2b).
What is included in the package?
- guarantee year 2024, 2025 or 2026
- volume tier 1 t, 5 t or 10 t including buffer
- guarantee certificate within 24 hours
What is included – and what is not?
| Included | Not included |
|---|---|
| guarantee for the selected year | fees charged by stiftung ear |
| certificate within 24 hours | the registration itself (service package, €349) |
| volume buffer in every tier | planned volumes above 10 t – quote on request |
Are prices net or gross – and what does processing cost?
From €45 net, depending on guarantee year and volume tier.
Fees charged by stiftung ear are not included. Phone +49 6196 5835357.
Frequently asked questions
Do chargers, headsets and dongles count towards the volume?
Yes, as soon as they are placed on the market separately. Bundled with a reported device they do not.
Where does a notebook belong?
To the screen devices. The screen decides, not the computing power.