Which devices does this guarantee package cover?
Insolvency-proof guarantee for heat exchangers under § 7 ElektroG: from €160 net.
You receive the guarantee certificate within 24 hours.
Heat exchangers have a circuit in which gases, oils or refrigerants cool, heat or dehumidify.
Size is irrelevant: from wine coolers through air conditioners to heat pumps.
When do you need this package – and when not?
- Yes – your device works with refrigerant, oil or gas in a circuit.
- No – the device heats or cools without such a circuit: large appliances, from €45.
- No – your devices go exclusively to commercial users (b2b).
Unsure whether your device belongs here? Ask us before you buy.
What is included in the package?
- guarantee year 2024, 2025 or 2026
- volume tier 1 t, 5 t or 10 t – each with buffer
- guarantee certificate within 24 hours, ready to submit to stiftung ear
What is included – and what is not?
| Included | Not included |
|---|---|
| guarantee for the selected year | fees charged by stiftung ear |
| certificate within 24 hours | the registration itself (service package, €349) |
| volume buffer in every tier | planned volumes above 10 t – quote on request |
Are prices net or gross – and what does processing cost?
From €160 net, depending on guarantee year and volume tier.
Fees charged by stiftung ear are not included. Phone +49 6196 5835357.
Frequently asked questions
Why is the guarantee for heat exchangers higher than for other categories?
Refrigerants and oils make treating the waste devices more expensive. That feeds through to the guarantee amount.
Does this also apply to small devices such as wine coolers?
Yes. For heat exchangers the circuit decides, not the size.